Frequently Asked Questions

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What is my sales dialer?

My Sales Dialer is a very handy and feature rich mobile CRM application coupled with power dialer for Android Phones. This mobile application empowers people to free themselves from office walls while enabling same level of productivity. The app with centralized remote work force management system is also a field sales or service management solution for any organization.

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Can I share my app with others?

Sorry! The app can only be purchased for a device and can not be transferred to another device. For each android phone one needs to buy the app.

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This looks good, Can I be reseller/affiliate?

Absolutely! We will sign up a reseller license with you and give you hosted app to sell at your price to your customers. The proceeds of the sold app would be distributed to you as per our reseller/agreement with you. Please contact us at 1-510-713-9900 x 111 to discuss in detail.

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Where Can I buy My Sales Dialer?

You can buy app from Google Play for Android version or from AppStore for iOS version. Kindly search for FieldWorkMobility on any of the market place.

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I am interested in the app, but would like additional features?

Please contact us with your specific request, so that we can assess the work and give you customized app for you.

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I downloaded the app but would like support and training?

You can separately buy our yearly support and training license. The license would allow you to have a dedicated support from our staff as well as training to most effectively use the product.   

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I would like to white-label this product for my organization?

Please contact us! We will create our app with your logo as well as look, which would be available for download from the Android Market/Google Play.

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What is the difference between regular and lite version?

The lite version provides limited number of contacts and may not have latest updates. The regular version is full featured with latest updates. We recommend using regular/full version.

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What is mJobForce?

mJobForce is newer version of MySalesDialer with Salesforce integration!

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What is FieldWorkMobility?

FieldWorkMobility is a newer version of mJobForce with enhanced UI and features like task management!!

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How do I add remote agent from the dashboard?

One can add remote agent by logging into fieldworkmobility.com and selecting user menu item "Register Mobile Agent". 

You can also use our Salesforce AppExchange App FieldWorkMobility to perform this action, if you are salesforce user and wish to manage agents through salesforce. The salesforce app is currently offered for free.

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How does remote agent gets the data assigned?

Once remote agent is activated in the dashboard, from the app, the agent can click on sync icon and download the data after the authentication using the dashboard uid and sms code as password.

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Does app allows search within contacts?

Yes

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Explain Template Feature?

One can create a sms or email template. The template can be very handy feature in sending personalized (automatic name insertion) sms or email while in call prospecting mode or simply from the the contact detail.

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What is custom list/campaign?

 A custom list or custom campaign is sub-List one can be created based on a specific criteria. It is very easy to create custom list/campaign using mysalesdialer app.

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Does app also automatically registers agents location data?

Yes

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Explain Reminder/Task feature?

Reminders/Tasks feature gives a view of those contacts on which one has set the reminder to perform certain tasks. Currently the reminder can only be done from the app, however in future we may extend the reminders sync with the dashboard.

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I did the sync and now my deleted contacts have re-appeared?

Actually the sync with mysalesdialer.com is also a backup utility. If you would like the entry to be permanently deleted then have your administrator delete entries in the dashboard and then you delete the entries in your app

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Can I do bulk SMS using this app?

 Yes you can! Go to any list and click menu button. Click More and then click ""Send bulk SMS"". In the SMS composition window write your message and click send. 

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What is ""Reset"" option in contact list?

Reset option clears any call history associated with a contact

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